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In organizations, it’s a miracle our conversations get us anywhere at all – we are constantly distracted by goals, consumed by the draw of emails, multi-tasking in everything that we do.

We rush from meeting to meeting, from call to call. We don’t take breaks and we work on the move.

Even our downtime is stimulated – videos, social media, noise.

We spend about 80% of our day involved in communicating and at least half of that should be listening and yet only 2% of people have ever had any formal training in how to listen.


This book supports leaders by showing them how to cut through the noise and listen expertly. It is a constructive toolkit for raising the game in communication with strategies, tools and techniques to implement with confidence. 

About the author, Janie van Hool

Janie's book The Listening Shift, draws on the learning and experiences she gained as a RADA-trained classical actress, a voice teacher (she has an MA in Voice Studies), from her research into Performance Psychology at Edinburgh University and from her years volunteering as a listener for Samaritans in the UK.


Janie is also a speaker, facilitator, and teacher in the art of brilliant communication, transforming the way business leaders connect with and inspire their people. With a focus on practical ideas, tools, and techniques, she unlocks confidence and skill in sessions that are playful and experiential, whilst providing challenging and constructive feedback.


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Get yourself ready to listen

Coming soon...

The Speaker /

Listener Technique

Coming soon

Solve, switch and support

Coming soon

© Janie van Hool, 2021

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